Voluntary telecommuting is an increasingly prevalent flexible work practice, typically offered to assist employees with managing work–family demands. Most organizations with telecommuting policies rely on supervisor discretion regarding policy access and implementation in their department.  Although supervisors’ approaches have implications for telecommuters and their non-telecommuting co-workers, few studies integrate these stakeholder perspectives. Drawing on surveys and interviews with 90 dyads of supervisors and subordinates, some of whom were telecommuters and some of whom were not,we examine effective managerial approaches regarding telecommuting implementation.

Read the article